Contact Us

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Send us an email. We'll get back to you within 24 hours.

Chat with our support team instantly during business hours.

Call us directly for urgent assistance. Available Mon–Fri.

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Send us a Message

Support Hours Mon–Fri 9am–5pm EST, Sat 10am–2pm EST

Expected Response Time Within 24 hours

Phone Number 1-800-123-4567

Support Email support@craftandco.com

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Headquarters Address

123 Maker's Way

Creative City, CA 90000

Support Hours: Mon–Fri 9am–5pm EST

How do I track my order?

You can track your order via the confirmation email you received, or by logging into your account and visiting Order History.

What is your return policy?

We accept returns within 30 days of purchase. Custom or personalised items cannot be returned unless defective.

How can I sell on Systema?

Click on the Sell link in the navigation to register your artisan shop. Setup takes less than 10 minutes.

Do you ship internationally?

Yes! We ship worldwide. International delivery times and rates are shown at checkout based on your location.

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Dedicated Support Our team is here to assist you.